Sometimes you just need someone to
walk you through it.
ALL YOUR QUESTIONS ANSWERED, IN REAL TIME.
In this session, you’ll have my undivided attention and expertise to go over whatever you need help with in a live screenshare call. Want a second opinion about your new brand direction? Looking for feedback on your packaging design? Need someone to show you the basics of setting up a WordPress blog or how to edit your business cards in Adobe Illustrator in real time? I’m here to lend my experience and time-tested methodology.
Prior to our call, you’ll fill out our consult form telling me what you want to discuss. And afterwards, you’ll get a copy of the recording for your records.
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Questions? We’ve got answers
Can I use this time to have you live design something?
Absolutely! Sometimes our clients benefit from a collaborative live design session to work through different variations or test ideas in real-time. In this case, you would also get the final design that we create during the call. Note that this can’t be used for logo concepts, however it can be used to brainstorm ideas prior to starting a branding project.
Will the call be recorded so I can re-watch it later?
Yes! All sessions are recorded and will be sent to you via email within 2 business days.
What if I need to reschedule our call?
You can reschedule your call up to one time using the reschedule link in your confirmation email. You must reschedule at least 2 hours before our session or you risk losing your booking altogether and will have to purchase and book another session. If you reschedule once and need to reschedule a second time, we may oblige on a case-by-case basis but reserve the right to require you to purchase and book another session.
I missed my scheduled call - can I get a refund?
We can’t offer refunds on missed sessions. We send out automated reminder emails before our session as well as a calendar event for iCal and Google Calendar. I block out the time in my personal schedule and make myself available for the entire hour, whether you show up or not! If you miss your session for some reason, you will need to purchase and rebook another makeup session.
Ready to go in a new direction? Just hand us the keys.
Get in touch to schedule your complimentary 20 minute discovery call. We can’t wait to hear about your project!